Stratton Trademark Company, a Florida corporation doing business as Stratton Remodeling ("Stratton Remodeling," "we," "us," "our"), provides kitchen, bathroom, and full home remodeling services, along with flooring, painting, drywall, fences, driveways, pools, commercial remodeling, pressure washing, additions, attic insulation, HVAC, and financing referrals, primarily in Miami-Dade, Broward, and Palm Beach counties, Florida. This policy explains what information we collect when you contact us, how we use it, and your choices.
When you reach out to us through Facebook Messenger, Instagram, WhatsApp, our website, or by phone or email, we may collect:
Some of our initial responses to inbound messages are generated with the help of an AI assistant. A member of our team reviews and handles anything that requires human judgment, a quote, or a scheduling decision.
We do not sell your personal information. We share it only with service providers who help us operate our business, under confidentiality obligations, including:
We may also disclose information if required by law.
We retain your information for as long as needed to respond to your inquiry, complete a project, and comply with our legal and accounting obligations. You can ask us to delete your information at any time — see below.
You can ask us to stop contacting you at any time by replying "STOP" in any conversation, or by emailing us at the address below. You can also ask us to delete the personal information we hold about you — see our Data Deletion Instructions for how to request this.
If you have questions about this policy or want to exercise any of the choices above, email us at strattontrademarkcompany@gmail.com.
This policy may be updated from time to time. We'll post any changes on this page.